Privacy policy
Effective date: [Effective date]
Introduction
This Privacy Policy describes how Elite Bot Solutions ("we," "us," or "our") collects, uses, and shares information when you visit this website, submit a form, book a call, or communicate with us.
Information we collect
We collect information you provide directly, including your name, email address, mobile phone number, practice name and website, and anything you include in a message or form.
We may also collect standard website usage data, such as IP address, browser type, pages visited, and cookies or similar technologies.
How we use information
- Respond to inquiries and provide the services you request
- Schedule, confirm, and remind you about calls
- Provide customer support
- Send communications you have opted in to receive, including SMS text messages and email
- Improve our website and services
SMS messaging and opt-in
Elite Bot Solutions sends SMS text messages only to people who explicitly opt in.
How consent is collected
SMS consent is collected on our website booking form at Book a call. A user provides a mobile number and checks an unchecked consent checkbox. The checkbox is optional and is not required to submit the form. We only send SMS messages to users who check it.
What consent is used for
If you opt in, we send text messages about your call: confirmations, reminders, and follow-up.
Message program details
Message frequency varies. Message and data rates may apply.
Opt-out and help
You can opt out at any time by replying STOP to any message. You will receive one confirmation message and no further texts. Reply HELP for help, or reach us through the form on our Book a call page. Consent is not a condition of purchase.
Mobile information sharing
No mobile information will be shared with or sold to third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.
We may share information with service providers who help us deliver messages, provide support, or operate our systems, solely to provide services on our behalf and never for their own marketing.
Sharing your information
We do not sell your personal information. We may share information with trusted service providers who perform services for us, such as message delivery, website hosting, and customer relationship management, subject to the mobile information restrictions above. We may also share information if required by law or to protect our rights and safety.
Cookies and tracking
We may use cookies or similar technologies to improve your experience and understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.
Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
- Opt out of SMS at any time by replying STOP.
- Get help by replying HELP.
- Unsubscribe from marketing email using the link in any email.
- Contact us to request access to, correction of, or deletion of your information, subject to legal requirements.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect their personal information.
Third-party links
This website may link to third-party websites. We are not responsible for their privacy practices.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date above reflects the latest version.
Contact us
Elite Bot Solutions. Reach us through the form on our Book a call page.